Privacy policy

Who we are

Purrbly runs the Purrbly store. You can reach us at support@purrbly.com.

Your cat’s profile stays on your device

Cat names, quiz answers, Passports, special dates, owned items and your bag are saved in your browser’s local storage. They are not sent to us, and you can delete them at any time from the Saved cats page.

When you place an order

Checkout is run by Shopify. To process your order we collect your name, email, shipping address, phone number (if you give it) and order details. Payments are handled by Shopify’s payment processors. We never see or store your full card number.

If you choose, the name of your cat is added to your order so we can personalize it.

Who we share it with

Shopify, which hosts our checkout and order records.

Our fulfilment partner, CJ Dropshipping, which receives your name, shipping address, phone number and the items ordered so it can pack and ship your order.

Delivery carriers, which receive what they need to deliver your parcel.

We don’t sell your personal information and we don’t share it for advertising.

Emails

We send order and shipping emails. We only send marketing emails if you sign up for them, and every one has an unsubscribe link.

Cookies

Our site uses your browser’s local storage for your cats and bag. Shopify’s checkout uses cookies needed to run checkout securely.

Your choices

You can ask to see, correct or delete the personal information we hold about you. Email us at support@purrbly.com. We keep order records as long as the law requires for tax and accounting.

Children

Purrbly is for adults. We don’t knowingly collect information from children under 13.

Changes

If we change this policy we’ll update the date at the top of this page.